Customer Video – Artera https://artera.io Powering Connected Patient Thu, 22 May 2025 22:27:01 +0000 en-US hourly 1 https://wordpress.org/?v=6.9 https://artera.io/wp-content/uploads/2024/03/cropped-favicon-32x32.png Customer Video – Artera https://artera.io 32 32 How Two Leaders Use Expanse Patient Connect, Powered by Artera, to Enhance Patient Care and Bridge Care Gaps https://artera.io/resource/enhance-patient-care-and-bridge-care-gaps/ Tue, 25 Mar 2025 17:53:16 +0000 https://artera.io/?post_type=resource&p=22801 Enhance patient care with Expanse Patient Connect - Powered by Artera. See how rural providers improved outcomes using tailored communication and effective patient engagement.

The post How Two Leaders Use Expanse Patient Connect, Powered by Artera, to Enhance Patient Care and Bridge Care Gaps appeared first on Artera.

]]> Leaders from Golden Valley Memorial Healthcare and Beauregard Health System discuss how they use Expanse Patient Connect, Powered by Artera – to transform patient communication at their respective organizations. Pittman personalized care by tailoring patient and physician preferences, while Clanton focused on closing preventive care gaps, like mammograms and colonoscopies, through effective patient engagement via Conversation Flows. Both achieved significant improvements in patient outcomes and care delivery in rural communities.

The post How Two Leaders Use Expanse Patient Connect, Powered by Artera, to Enhance Patient Care and Bridge Care Gaps appeared first on Artera.

]]> Customer Video Archives - Artera nonadult Why Artera? https://artera.io/resource/why-artera/ Tue, 25 Mar 2025 16:41:01 +0000 https://artera.io/?post_type=resource&p=22799 Discover why healthcare leaders choose Artera for patient communication. See how its tools, support and messaging transform patient engagement and care delivery.

The post Why Artera? appeared first on Artera.

]]> Explore why healthcare professionals continue to choose Artera for their patient communication platform. With its intuitive design, dependable support, innovative tools and patient-centered messaging, Artera revolutionizes how providers connect with patients and deliver care. But don’t just take our word for it—hear what our customers have to say.

The post Why Artera? appeared first on Artera.

]]> Customer Video Archives - Artera nonadult Improving Post-Discharge Communication: A Conversation with Theresa Pinn-Kirkland of Houston Methodist https://artera.io/resource/improving-post-discharge-communication/ Mon, 17 Mar 2025 18:15:33 +0000 https://artera.io/?post_type=resource&p=22803 Learn how Houston Methodist's Teresa Pinn-Kirkland uses Artera to improve post-discharge care, boost patient satisfaction, and foster personalized communication.

The post Improving Post-Discharge Communication: A Conversation with Theresa Pinn-Kirkland of Houston Methodist appeared first on Artera.

]]> Theresa Pinn-Kirkland, Nursing Supervisor, Post-Discharge Care Manager at Houston Methodist Hospital, highlights the evolution and benefits of implementing Artera for post-discharge communication. The platform not only allows personalized, conversational interactions but also allows patients to ask questions, share concerns and even exchange emojis with staff, fostering trust and reassurance. Since adopting Artera, patient participation rates have increased from 48-52% to 66%, and the system has significantly improved care transitions, service recovery and overall hospital ratings, with a 2.8% increase in system-wide patient satisfaction and notable improvements in post-discharge domains.

The post Improving Post-Discharge Communication: A Conversation with Theresa Pinn-Kirkland of Houston Methodist appeared first on Artera.

]]> Customer Video Archives - Artera nonadult How CHC Uses Artera to Streamline Patient Communication https://artera.io/resource/how-chc-uses-artera-to-streamline-patient-communication/ Mon, 17 Mar 2025 17:44:59 +0000 https://artera.io/?post_type=resource&p=22805 Discover how CHC's Frederick Aguilera uses Artera to streamline patient communication, boost engagement, and improve scheduling with text-based communication.

The post How CHC Uses Artera to Streamline Patient Communication appeared first on Artera.

]]> Frederick Aguilera, Patient Navigation Center Supervisor at Community Health Centers of the Central Coast, shares how his organization leverages Artera to improve patient communication and engagement. By transitioning from manual outreach to Artera’s platform, they significantly reduced staffing needs while reaching more patients effectively through convenient text-based communication. Artera has played a key role in new patient recruitment, scheduling improvements and outreach for uninsured individuals, aligning with the group’s focus on preventative healthcare. To learn more about how CHCCC improved its operations using Artera, check out the case study.

The post How CHC Uses Artera to Streamline Patient Communication appeared first on Artera.

]]> Customer Video Archives - Artera nonadult The ‘Digital Empathy’ Factor in Patient Tech at Children’s Hospital Los Angeles https://artera.io/resource/the-digital-empathy-factor-in-patient-tech-at-childrens-hospital-los-angeles/ Thu, 20 Jul 2023 22:38:52 +0000 https://artera.io/?post_type=resource&p=10373 The post The ‘Digital Empathy’ Factor in Patient Tech at Children’s Hospital Los Angeles appeared first on Artera.

]]>

The post The ‘Digital Empathy’ Factor in Patient Tech at Children’s Hospital Los Angeles appeared first on Artera.

]]> The ‘Digital Empathy’ Factor in Patient Tech at Children’s Hospital Los Angeles nonadult What’s Next for Patient Engagement Tech? Artera’s Platform Evangelist Says ‘Behavior Change’ https://artera.io/resource/whats-next-for-patient-engagement-tech-arteras-platform-evangelist-says-behavior-change/ Thu, 20 Jul 2023 22:37:23 +0000 https://artera.io/?post_type=resource&p=10368 The post What’s Next for Patient Engagement Tech? Artera’s Platform Evangelist Says ‘Behavior Change’ appeared first on Artera.

]]>

The post What’s Next for Patient Engagement Tech? Artera’s Platform Evangelist Says ‘Behavior Change’ appeared first on Artera.

]]> What's Next for Patient Engagement Tech? Artera's Platform Evangelist Says 'Behavior Change' nonadult Tech, Text & the Future of Patient Experience in FQHC Altura Centers for Health https://artera.io/resource/tech-text-the-future-of-patient-experience-in-fqhc-altura-centers-for-health/ Thu, 20 Jul 2023 22:36:03 +0000 https://artera.io/?post_type=resource&p=10363 The post Tech, Text & the Future of Patient Experience in FQHC Altura Centers for Health appeared first on Artera.

]]>

The post Tech, Text & the Future of Patient Experience in FQHC Altura Centers for Health appeared first on Artera.

]]> Tech, Text & the Future of Patient Experience in FQHC Altura Centers for Health nonadult Patient or ‘Tech Guru’? Simplifying Patient Engagement Technologies at UNC Health https://artera.io/resource/patient-or-tech-guru-simplifying-patient-engagement-technologies-at-unc-health/ Thu, 20 Jul 2023 22:33:45 +0000 https://artera.io/?post_type=resource&p=10357 The post Patient or ‘Tech Guru’? Simplifying Patient Engagement Technologies at UNC Health appeared first on Artera.

]]>

The post Patient or ‘Tech Guru’? Simplifying Patient Engagement Technologies at UNC Health appeared first on Artera.

]]> Patient or ‘Tech Guru’? Simplifying Patient Engagement Technologies at UNC Health nonadult Does ‘Digital Health’ Have a Future in Patient Experience Anymore? Lurie’s Children’s VP Talks ROI https://artera.io/resource/does-digital-health-have-a-future-in-patient-experience-anymore-luries-childrens-vp-talks-roi/ Thu, 20 Jul 2023 22:32:15 +0000 https://artera.io/?post_type=resource&p=10353 The post Does ‘Digital Health’ Have a Future in Patient Experience Anymore? Lurie’s Children’s VP Talks ROI appeared first on Artera.

]]>

The post Does ‘Digital Health’ Have a Future in Patient Experience Anymore? Lurie’s Children’s VP Talks ROI appeared first on Artera.

]]> Does 'Digital Health' Have a Future in Patient Experience Anymore? Lurie’s Children’s VP Talks ROI nonadult UnityPoint Health’s Patient Experience Aims to Rival Retailers on Convenience & Personalization https://artera.io/resource/unitypoint-healths-patient-experience-aims-to-rival-retailers-on-convenience-personalization/ Thu, 20 Jul 2023 22:26:58 +0000 https://artera.io/?post_type=resource&p=10348 The post UnityPoint Health’s Patient Experience Aims to Rival Retailers on Convenience & Personalization appeared first on Artera.

]]>

The post UnityPoint Health’s Patient Experience Aims to Rival Retailers on Convenience & Personalization appeared first on Artera.

]]> UnityPoint Health’s Patient Experience Aims to Rival Retailers on Convenience & Personalization nonadult A Conversation with UNC at Heartbeat’23 https://artera.io/resource/heartbeat23-unc-conversation/ Sat, 10 Jun 2023 08:00:00 +0000 https://artera.io/?post_type=resource&p=12808 The post A Conversation with UNC at Heartbeat’23 appeared first on Artera.

]]>

The post A Conversation with UNC at Heartbeat’23 appeared first on Artera.

]]> How UNC Health got 93% of their inbound calls answered within 30 seconds https://artera.io/resource/unc-health-inbound-calls-video/ Thu, 15 Sep 2022 19:17:02 +0000 https://arteraprd.wpengine.com/resource/unc-health-inbound-calls-video/ The post How UNC Health got 93% of their inbound calls answered within 30 seconds appeared first on Artera.

]]>

The post How UNC Health got 93% of their inbound calls answered within 30 seconds appeared first on Artera.

]]> How UNC Health got 93% of their inbound calls answered within 30 seconds nonadult