With cost transparency, patient frustration can not only be alleviated but also patient retention and revenue cycle management are optimized.

This blog explores why cost transparency is making waves, how it can help retain patients and how solutions like Artera Intake & Payments make it easier for providers to offer visibility into costs and streamline payments for better revenue capture.

The Problem with Hidden Healthcare Costs

It’s no secret that lack of price transparency has been a long-standing issue in the healthcare industry. According to research, 40% of patients are likely to cancel or delay care if they don’t receive a clear cost estimate beforehand. Additionally, nearly half claim they would consider switching providers for better upfront cost information.

Here’s why hidden costs cause friction for both patients and providers:

• Patient Frustration:
  • No one likes financial surprises. Patients often don’t know the full financial responsibility for services until after receiving care, leading to missed payments, lost trust and even delays in scheduling.
• Revenue Cycle Bottlenecks:
  • Hidden costs increase the chances of claim denials and slow down payments. Providers often rely on time-consuming follow-ups for collections, adding unnecessary administrative burdens.
• Compliance Challenges:
  • Regulations like the No Surprises Act emphasize the need for clear cost disclosures, penalizing organizations that fail to offer estimates.

Patients increasingly want a consumer-like experience when interacting with healthcare providers—just as they’re accustomed to in other industries. That’s where healthcare cost transparency becomes a breakthrough for providers.

How Cost Transparency Builds Patient Retention

Providing clear, upfront pricing isn’t just a compliance measure—it’s a competitive advantage. Transparent pricing fosters trust and encourages patients to remain loyal even in the face of rising costs. Here’s how it boosts retention:

1. Earns Trust Through Clarity

Patients are more likely to choose providers that deliver clear, realistic estimates of out-of-pocket costs before services are rendered. Transparent communication demonstrates that a provider values the patient’s time and finances, building lasting trust.

2. Improves Patient Satisfaction

A 2024 study suggests that 94% of Americans value knowing their costs upfront. Cost transparency significantly reduces anxiety surrounding unexpected bills. This leads to a more positive overall experience, which can translate into repeat visits and word-of-mouth referrals.

3. Lowers Appointment Cancellations

When patients are uncertain about the financial implications of healthcare services, it often results in delays or outright cancellations. By offering visibility into costs, providers can reduce missed appointments and improve operational efficiency.

4. Enhances Payment Flexibility

Transparency helps patients understand their financial responsibilities and enables them to plan payments accordingly. This creates a smoother billing process, increasing the likelihood of on-time payments and reducing reliance on collections.

By committing to cost transparency, healthcare organizations can fundamentally alter the patient-provider relationship, elevating patient loyalty and positioning themselves as trusted healthcare partners.

Some patients say they’ve been able to make price transparency work for them. Theresa Schmotzer, 50, of Goodyear, Arizona, said she used hospital price data to save nearly $3,000 on outpatient surgery to have a fibroid removed in 2024. Schmotzer, who has health insurance, said the hospital first told her she would owe $3,700 for the procedure and wanted the payment upfront. But she was skeptical. The morning of the surgery, Schmotzer found a spreadsheet online at PatientRightsAdvocate.org that included different prices paid by insurers, including hers. The reported price for the procedure was closer to $700, rather than the $3,700 she was first told.

Artera Intake & Payments Brings Cost Transparency to Life

Solutions like Artera Intake & Payments make it easier than ever for providers to implement cost transparency at every step of the patient’s care cycle. This modern platform not only improves patient satisfaction but also enables organizations to optimize revenue capture. Here’s how it works:

Pre-Visit Cost Transparency

Before the patient even visits the clinic, Artera helps secure accurate insurance verification and clear cost estimates through automated digital tools. This allows patients to fully understand their co-pays, deductibles and payment responsibilities upfront, so there are no surprises when it’s time to pay.

With features like automated reminders and pre-payment options, healthcare organizations can start the revenue capture process earlier, reducing the likelihood of payment delays.

Real-Time Cost Visibility During the Visit

At the point of care, Artera ensures continued cost transparency with real-time insurance verification and eligibility checks. Patients can receive updated cost information on-site and have the flexibility to make payments digitally—even completing unfinished pre-appointment forms.

This seamless integration of payment systems allows staff to focus on providing care rather than spending precious time resolving billing questions.

Post-Visit Billing Transparency

After the visit, Artera makes it simple for patients to pay remaining balances with automated billing reminders sent via email or text message. This ensures that patients have all the necessary details to make payments conveniently, improving payment completion rates.

Key benefits for healthcare providers include:

• Reduced Claim Denials:
  • Accurate insurance verification minimizes the risk of payment delays due to inaccurate coding or eligibility issues.
• Faster Revenue Capture:
  • With payment collection moved upstream, organizations can significantly shorten their revenue cycle timelines.
• Enhanced Patient Loyalty:
  • Transparent communication fosters trust, ensuring that patients return for future care rather than choosing competitors.

Real-World Impact of Artera Intake & Payments

• 85% shorter check-in times compared to manual paper forms, enabling patients to focus on their care rather than the administrative hassle.
• 87% of patients opt to save cards on file for easy automated payments, simplifying the post-visit billing process.
• $500k saved by one customer due to reductions in overdue collections—a clear example of translating cost transparency into a financial advantage.

Deliver Cost Transparency to See the Change

Healthcare is rapidly evolving to meet the expectations of today’s consumers. Patients increasingly demand clarity, speed and ease when it comes to their interactions with providers. Cost transparency isn’t just a feature; it’s a necessity for any organization looking to thrive in a competitive healthcare landscape.

By adopting tools like Artera Intake & Payments, healthcare providers can:

• Capture more revenue earlier in the patient care process, improving cash flow and reducing time lost to collections.
• Build deeper patient trust by providing upfront cost estimates that improve engagement and satisfaction.
• Empower their staff with modern digital tools that reduce inefficiencies in insurance verification, payments, and billing.

Actionable Steps for Providers

Your next step is critical but simple. Patients are actively seeking consumer-friendly healthcare experiences, and cost transparency ranks high on their list of priorities.

Explore how Artera Intake & Payments can transform your organization’s approach to cost transparency, patient retention and revenue capture. Book a demo today and experience the future of patient engagement.

The post How Cost Transparency Enhances Patient Retention and Boosts Revenue Capture appeared first on Artera.

This blog will explore the challenges of patient scheduling, outline actionable strategies to enhance scheduling practices and highlight how tools like Artera ScheduleCare can significantly improve patient engagement and prevent readmissions.

The Challenges of Traditional Patient Scheduling

Traditional patient scheduling often involves manual processes, including phone calls and paper-based systems, which can lead to numerous inefficiencies. Double bookings, missed appointments and long wait times are common issues that can frustrate both patients and healthcare staff. Additionally, lack of integration between scheduling systems and other health records can create communication gaps, leading to confusion and potential errors. These challenges not only hinder effective healthcare delivery but also negatively impact the patient experience, decreasing overall satisfaction and engagement with care services. Addressing these issues requires a shift toward more streamlined and automated scheduling solutions.

For many healthcare systems, scheduling is a tedious process involving endless phone calls, back-and-forth communication and long hold times. Patients often feel frustrated by the lack of convenience and transparency, which can deter them from seeking or maintaining care. In fact, 61% of patients skip medical appointments due to scheduling hassles.

The inefficiency of traditional scheduling can also burden administrative staff, leading to high turnover rates and operational bottlenecks. Furthermore, patients with chronic conditions or those requiring follow-up care are at a greater risk of being lost in the system, resulting in missed opportunities for timely interventions. To combat these problems, healthcare organizations must adopt modern solutions that prioritize both patient and provider needs, fostering a more seamless and patient-centered scheduling experience.

Strategies for Effective Patient Scheduling

Implement Online Self-Scheduling:

In today’s digital age, 73% of patients today expect to be able to schedule online, and on their own time. By allowing patients to schedule appointments online, healthcare providers can reduce phone calls and administrative workload while promoting patient convenience and autonomy. With the rise of telehealth services, online self-scheduling has become even more essential in providing accessible and timely care.

Utilize Automated Waitlisting:

Minimize no-shows and optimize slot usage with automated waitlisting. Patients are notified about earlier openings, keeping your schedule full and optimizing your revenue.

Integrate Scheduling with Electronic Health Records (EHR):

Integrating scheduling systems with EHRs and other systems can significantly improve communication and reduce the risk of errors. This integration allows for real-time access to patient records, ensuring that providers have all necessary information before appointments.

Enhance Filtering Capabilities:

Patients have the ability to filter by provider, specialty, location and more to drill down their scheduling search. This not only creates a better patient experience but improves conversion and reduces scheduling errors on the provider-side.

Leverage Data Analytics:

By analyzing scheduling data, healthcare organizations can identify patterns and trends, allowing them to optimize appointment availability and better manage resources. This data can also help predict patient demand and prevent over-scheduling or underutilization of resources.

Ensure Flexibility and Provider Preferences:

Providers often have unique preferences when it comes to their schedules, such as certain days off or specific hours for certain types of appointments. Taking these preferences into account during scheduling can improve provider satisfaction and efficiency. With a flexible rules-based engine and platform, you can handle these complex scheduling requests.

Enable Staff Tooling:

Access a comprehensive suite of tools designed to help scheduling teams work more efficiently and improve provider utilization.

The Role of Technology in Effective Patient Scheduling

Advancements in technology have revolutionized patient scheduling, offering tools that streamline processes and improve both patient and provider experiences. Solutions like Artera ScheduleCare leverage artificial intelligence (AI) and machine learning to automate and optimize the scheduling workflow. These technologies can streamline operations, suggest optimal appointment times, and even identify gaps in care, ensuring no patient is overlooked. Furthermore, AI-driven systems can adapt to real-time changes, such as last-minute cancellations, by filling open slots with patients from waitlists, reducing wasted time and resources.

Mobile-friendly scheduling platforms have also become essential in providing on-the-go access for patients. Many modern systems enable patients to book, reschedule, or cancel appointments directly from their smartphones, giving them greater control over their care. These platforms often integrate with reminder systems, ensuring patients stay informed about upcoming appointments and reducing the likelihood of no-shows. By combining intuitive technology with patient-centric features, healthcare organizations can create a more seamless and engaging scheduling experience.

Ultimately, adopting advanced scheduling tools is not just about improving efficiency—it’s about fostering a stronger provider-patient relationship and ensuring that care delivery remains accessible, convenient, and timely.

How Artera ScheduleCare Can Enhance Patient Engagement

Artera ScheduleCare is a comprehensive scheduling solution designed specifically for healthcare organizations. It offers a user-friendly online self-scheduling platform, automated waitlist management and seamless integration with EHRs. Additionally, Artera ScheduleCare utilizes advanced data analytics to optimize schedules and improve patient access to care. With customizable provider preferences and real-time appointment tracking, Artera ScheduleCare streamlines the entire scheduling process, reducing wait times, minimizing errors, and promoting patient engagement.

In conclusion, effective patient scheduling is crucial for improving patient experience and preventing readmissions. By implementing strategies such as online self-scheduling and utilizing tools like Artera ScheduleCare, healthcare organizations can enhance efficiency, promote provider satisfaction, and ultimately provide better care for their patients. It’s time to say goodbye to traditional, manual scheduling and embrace modern solutions that prioritize both patient and provider needs. So keep these techniques in mind and take the necessary steps to improve your patient scheduling process today!

Keep exploring Artera ScheduleCare for more insights on how it can transform your healthcare organization’s scheduling practices. Together, let’s improve patient engagement and deliver exceptional care services. Book a demo today.

The post Effective Patient Scheduling: Techniques to Improve Engagement and Prevent Readmissions appeared first on Artera.

What is Artera Intake and Payments?

Artera Intake and Payments is a smart, end-to-end solution that digitizes and simplifies patient intake, payment collection and communication. From pre-visit planning to post-visit follow-ups, it helps your health system eliminate inefficiencies, speed up revenue capture and reduce reliance on manual work. By automating processes like insurance verification, upfront payments and billing reminders, Artera ensures smoother operations and more timely payments.

Streamlining Revenue Capture With Effective Billing Solutions

Pre-Visit Efficiencies

The road to maximizing revenue begins before the patient even steps into your clinic. Artera Intake and Payments – one of the effective billing solutions – enables:

• Automated Insurance Verification: Verify eligibility ahead of appointments to minimize claim denials and avoid the headache of reconciling rejected claims after the fact. By identifying issues early, your team can correct them before services are rendered.
• Upfront Cost Estimates and Payments: With cost estimators, patients gain transparency into their financial responsibility upfront. This consumer-friendly practice encourages pre-payments, so your system captures revenue earlier in the care cycle, easing the burden on collections staff.
• Digital Patient Intake: Automated digital forms reduce manual entry and save significant time for both staff and patients. Patients can complete everything from insurance details to medical history on their preferred device, at their convenience.

Point-of-Service Optimization

At check-in, Artera further transforms the patient experience while maximizing revenue.

• Contactless Check-In and Payments: Patients can complete unfinished forms and make payments via a mobile phone or kiosk without waiting in line or engaging staff. This streamlining drives better efficiency for your front desk.
• Real-Time Insurance Validation: Re-verifying insurance eligibility ensures complete accuracy for claims, reducing post-service rework and denials. Plus, the ability to process payments on the spot eliminates delays and builds trust through transparency.
• Consumer-Like Experience: A seamless point-of-service interaction positively impacts patient satisfaction, which is increasingly vital in today’s healthcare landscape.

Post-Visit Automation

The revenue benefits don’t end after the patient’s visit. Artera Intake and Payments ensures continued financial flow through streamlined follow-ups.

• Automated Billing Reminders: Patients receive easily accessible payment links via conversational messaging on their trusted communication channel. These reminders reduce time-to-payment and improve collections rates.
• Patient Satisfaction Surveys and Outreach: Engaging patients post-visit solidifies loyalty while driving efficiency—automated satisfaction surveys and referrals promote continual engagement without additional staff time.
• Unified Dashboard for Staff: Your staff can track the status of forms, payments and insurance verification in real time through a modern dashboard. This visibility eliminates guesswork and allows for proactive problem-solving.

Proven Financial Outcomes

Artera Intake and Payments delivers results. For example, one organization reported saving $500,000 in collections through automated revenue capture. Patients benefit too—85% shorter check-in times improve satisfaction, while transparency around payment reduces confusion and frustration.

The Power of Unified Patient Communications with Artera Harmony

Revenue cycle efficiency doesn’t stop at streamlining intake and payments—it also hinges on effective communication. That’s where Artera Harmony comes in. This platform integrates seamlessly with Artera Intake and Payments, combining all patient interactions into a unified communication thread.

Why Artera Harmony Is a Revenue Driver

• Trusted Phone Number: Communicate consistently through your branded phone number. This not only boosts engagement but also builds trust with patients, ensuring better response rates to payment reminders and instructions.
• Streamlined Communication Across Channels: Whether it’s pre-visit instructions, post-visit billing, or satisfaction surveys, Artera Harmony unifies these messages so patients see them as part of a single, trusted conversation. No more scattered emails or redundant phone calls.
• Messaging Analytics for Optimization: With intelligent analytics, you can gauge how messages perform, refine communication strategies, and optimize patient outreach to increase ROI. For instance, identifying which messages are most effective in prompting payment actions can influence future billing strategies.

Real-Life Example of the Perfect Partnership

Here’s how Artera Harmony works seamlessly with Artera Intake and Payments:

Imagine a patient schedules an appointment online using Artera’s self-service tool, Artera ScheduleCare. Before the visit, they receive a transparent cost estimate via branded messaging through Artera Harmony, and the system captures their pre-payment digitally. At check-in, real-time insurance verification at a kiosk confirms the accuracy of their coverage. After the visit, the patient is sent a billing link via the same messaging thread from your trusted phone number, making payment simple and immediate.

For revenue cycle leaders, these connected touchpoints mean faster revenue collection, fewer claim delays and operational ease—all while offering patients an experience they’ll appreciate.

Why This Matters for Your Health System

These tools aren’t just about technology—they’re about solving core financial pain points. With Artera Intake and Payments, you capture revenue earlier, eliminate manual errors, and provide an exceptional experience to your patients. Pair that with Artera Harmony, and your team gets a comprehensive view of communication and payment processes, ensuring patients remain engaged across their entire care journey.

The result? Lower administrative burden, fewer claim denials, faster payments, and happier patients.

If you’re ready to transform your revenue cycle and modernize financial operations and billing solutions, it’s time to consider Artera Intake and Payments paired with Artera Harmony. Together, they set the stage for maximizing revenue while delivering a seamless, patient-first experience.

Contact us at sales@artera.io or request a demo with us to learn more!

The post Maximizing Revenue with Unified Patient Communications & Billing Solutions appeared first on Artera.

Artera’s integrated solutions, including Artera ScheduleCare, Artera Intake & Payments and the award-winning Artera Harmony, bring together the best tools to revolutionize patient communication and care. With these innovations working in unity, healthcare providers can optimize efficiency, improve patient experiences and elevate operational performance.

First, let’s dig into each solution. Then we’ll uncover how they work better together – all the way from pre- to post-visit.

Unlock Seamless Scheduling with Artera ScheduleCare 

Think about your last appointment scheduling experience—was it quick and easy, or did it take several emails, phone calls and lots of waiting? Artera ScheduleCare changes the healthcare scheduling game, empowering patients to self-schedule appointments easily, while ensuring clinics retain full control over slot optimization. 

Key Features of Artera ScheduleCare:

• Self-Service Scheduling: Patients can book or reschedule their appointments 24/7 without having to call their provider.  
• Automated Waitlist Management: The platform instantly notifies patients of earlier appointment availability, filling canceled slots and reducing wasted time. 
• Real-Time EHR Integration: Scheduling seamlessly integrates into major EHR and practice management systems to ensure accurate data and avoid scheduling conflicts. 
• Improved Access: Patients can filter providers by criteria like location, specialty, or insurance, ensuring they find the care that matches their needs. 

The result? A better experience for patients and a huge efficiency boost for your practice. Providers using Artera ScheduleCare have reported a 30% increase in patient appointment volume and a 3.4% improvement in provider capacity utilization.

Simplify Pre-Visit Processes with Artera Intake & Payments 

If your front desk staff spends hours chasing forms or juggling payments on the day of appointments, Artera Intake & Payments is here to help. This solution digitizes and automates pre-visit workflows, saving time for both patients and staff. 

Highlights of Artera Intake & Payments:

• Digital Intake Forms: Patients can complete forms, update demographic data and upload insurance verification online from the comfort of their home. 
• Copay & Pre-Visit Payments: Reduce collections delays with seamless pre-visit payment reminders and upfront cost transparency. Artera’s tools ensure that providers collect >95% of copays with ease. 
• Insurance Verification: Minimize denied claims by verifying insurance before the visit, ensuring there’s complete readiness for billing. 
• Cost Transparency: Provide patients with upfront cost estimates to build trust and reduce payment-related friction. 

Organizations leveraging this solution have reduced check-in time by 85% compared to manual processes, streamlined payment collections, and improved billing workflows significantly. 

Enhance Communication with Artera Harmony 

At the heart of Artera’s ecosystem is Artera Harmony—the communication platform that connects everything into one unified thread. From scheduling to payments, every patient interaction happens through a single, trusted phone number, delivering clarity and a consumer-friendly experience. 

Advantages of Artera Harmony:

• Unified Communication History (Patients Area): All scheduling, intake, payment and general communication interactions are consolidated into one communication thread, giving staff a complete picture of the patient’s care experience and patients a unified experience across the entire patient journey.
• AI-Powered Insights: Ensure timely communication with AI-driven reminders and automations for appointments, payments or care gap messages. 
• Multichannel Support: Patients can engage via text, email, or phone—whichever method they prefer.
• Enhanced EHR Integration: Use your EHR & IT solutions to trigger conversations through your phone number.

How Everything Works Better Together 

Imagine this scenario: A patient books an appointment online with Artera ScheduleCare, receives automatic reminders and instructions via Artera Harmony, completes intake forms and payments digitally using Artera Intake & Payments, and experiences zero delays on the day of their visit. That’s the kind of connected experience your patients will remember—and one that keeps them coming back. 

When you integrate Artera ScheduleCare, Intake & Payments, and Harmony into your operations, you work better together. Here’s what your workflow looks like: 

1. Seamless Scheduling 

  Patients self-schedule their appointments and can opt into waitlists using Artera ScheduleCare. Slots are automatically optimized, and providers capture additional bookings. 

2. Digital Intake and Payments 

  Patients complete paperwork, verify insurance, and make copayments before arriving, all using Artera’s digital tools. 

3. Unified Communication Thread 

  All interactions are consolidated into one communication stream via Artera Harmony, ensuring patients and staff are always on the same page. 

With this seamless integration, you’ll enhance patient engagement, minimize no-shows, and maximize revenue. 

With Artera’s suite of smart solutions, you can unify scheduling, intake, and payments into one seamless thread—and all under one vendor contract. Say goodbye to disconnected workflows and hello to streamlined, patient-centered care. 

Real Results from Artera’s Integrated Solutions 

Artera’s proven solutions have already delivered remarkable outcomes for healthcare providers across the country. 

• One customer, Advanced Pain Care, experienced a 45% increase in online bookings after implementing Artera ScheduleCare.
• 28% of appointments are self-scheduled by patients using Artera tools. 
• Providers experience a 35% YoY increase in patient payments due to streamlined billing. 
• Clinics achieve 85% shorter check-in times, reducing bottlenecks and improving patient satisfaction. 

“There were several benefits to adopting Artera ScheduleCare and Artera Intake and Payments, including vendor consolidation – one contract, one bill – knowing that our staff will continue to only use one platform to communicate with patients, keeping it efficient and secure, and for our patients, they would have a premium experience in booking through Advanced Pain Care. These were immediate green flags for us.”

– AJ Correa, Director of Information Technology, Advanced Pain Care

The Backbone of Smarter Healthcare Operations 

Whether you’re trying to grow your practice, retain patients, or simply boost operational efficiency, the integration of scheduling, intake, payments, and patient communication is essential. 

When all three solutions are integrated, your practice operates smoothly and efficiently, while your patients enjoy a connected experience.

Work Better Together: See What’s Possible for Your Practice

It’s time to transform the way you operate. Experience how Artera can revolutionize scheduling, intake, payments and communication at your practice. Click here to book a demo and see our tools in action or learn more about our “Better Together” patient communication solutions here.

*Includes statistics that were calculated by a third-party source. The information is provided “as is” and without any warranty, express or implied, regarding the accuracy, completeness, or reliability of the data. Artera does not assume any responsibility for any errors, omissions, or interpretations made from the statistics provided.

The post Better Together: Smarter Healthcare Operations Start with Integration of Scheduling, Intake and Payments appeared first on Artera.

Despite the many strides providers have made in terms of offering more digital tools and online services to improve access, many practices today still rely on manual workflows when it comes to scheduling appointments. Not only do these manual workflows cause internal inefficiencies but they’re also frustrating to patients and limit their ability to access care.

For healthcare providers and front office staff, implementing patient self-scheduling software, such as Artera ScheduleCare, is a “must-have” in 2025 as it can enhance patient satisfaction, streamline operations and improve overall staff efficiency.

Patient Expectations Today for Scheduling Appointments

Today’s patients are more than just patients; they are consumers who expect the same level of service from providers as they do from other industries. Above all, they want convenience, accessibility and a user-friendly experience.

Convenience and Accessibility

Patients no longer want to deal with the hassle of calling to schedule appointments. According to a recent survey, 89% of patients deemed the ability to schedule appointments anytime, via online or mobile tools as “important.” This expectation mirrors their experiences with other online services like booking flights or reserving a table at a restaurant.

Transparency and Information

Patients desire transparency in their healthcare interactions. They want to know the availability of their preferred providers, understand their insurance coverage and receive timely notifications about their appointments. A system that facilitates this transparency can significantly enhance patient engagement and patient satisfaction.

Reduced Waiting Times

Scheduling hassles often result in missed appointments, with 61% of patients skipping medical visits due to these issues. By allowing patients to schedule their appointments online, healthcare providers can reduce waiting times and improve patient adherence to scheduled visits. Based on research, patients are in fact 9% more likely to show up to appointments they scheduled themselves. 

One customer experienced an 86% reduction in wait times for scheduling appointments, decreasing from 29 days to just 4 days. This improvement in scheduling efficiency allowed more patients to receive care sooner, enhancing their overall experience.

Meet Artera ScheduleCare

Artera ScheduleCare, integrated with Artera Harmony, is a comprehensive patient self-scheduling software designed to improve access to care for patients and improve operations for providers. This tool not only simplifies the patient scheduling process but also automates waitlist management, providing a consumer-like digital front-door experience.

Features of Artera ScheduleCare

Artera ScheduleCare offers several features designed to optimize the scheduling process:

• Online Self-Scheduling: Patients can book their appointments anytime, anywhere.
• Automated Waitlisting: Automatically notifies patients of earlier appointment slots as they become available.
• Real-Time EHR Integration: Seamless integration with many EHR systems ensures accurate and up-to-date information.

Enhance the Patient Experience

With Artera ScheduleCare, patients enjoy a streamlined scheduling process that reduces the time and effort required to book appointments. This software caters to the needs of modern patients by providing 24/7 access to scheduling, reducing wait times and offering a transparent, user-friendly interface.

Streamline Provider Operations

For providers, Artera ScheduleCare alleviates the burden of manual scheduling, freeing up front-office staff to focus on other critical tasks. The software’s integration with EHR systems reduces data errors and ensures a cohesive brand experience across all patient interactions.

One healthcare provider saw a 63% increase in online appointment bookings after implementing Artera ScheduleCare. This surge in online scheduling not only improved patient satisfaction but also reduced the administrative burden on front office staff.

Patient Self-Scheduling Software: A “Must-Have” in 2025

Integrating Artera ScheduleCare into your health system offers numerous advantages for both patients and providers, ultimately enhancing the overall efficiency and satisfaction within the entire environment.

Acquire and Retain Patients

Artera ScheduleCare helps providers attract and retain patients by offering a seamless, consumer-like experience – with no login required. With online self-scheduling that offers robust filtering and search, patients can easily find and book appointments with their preferred providers, leading to higher satisfaction and retention rates. Studies have shown that 68% of patients are more likely to choose a provider offering online booking options. 

Increase Operational Efficiency

By automating the scheduling process, Artera ScheduleCare significantly reduces the time and resources required for manual appointment booking. This leads to fewer errors, less administrative burden and increased efficiency. Providers can also save $3-4 for every patient appointment scheduled online, highlighting the cost-effectiveness of this solution.

Optimize Slot Utilization & Boost Revenue

Automatically identify and offer open slots in real-time to maximize available resources. Efficiently managing and optimizing appointment schedules results in higher patient throughput and
maximizes the utilization of healthcare resources. The result? providers can see more
patients and generate more revenue – all while improving the patient experience.

How to Implement Self-Scheduling and Ensure Patient Adoption

As a healthcare organization, it’s one thing to offer a feature like self-scheduling but it’s another to successfully encourage patients to use it so that you can both reap the benefits it has to offer. 

According to a survey by healthcare communications firm Jarrard Inc., 43% of patients have yet to schedule a medical visit online. The top two reasons why? Their provider doesn’t offer it yet (22%) and they are unfamiliar with online scheduling (21%).

Implementing a patient self-scheduling software like Artera ScheduleCare requires careful planning and execution. Here are some tips for implementing self-scheduling and ensuring its adoption by patients:

Assess Your Current Scheduling Process

Before implementing new software, evaluate your current scheduling process. Identify pain points, inefficiencies and areas where automation could provide the most significant benefits. Understanding your existing workflow will help you tailor the implementation process to your specific needs.

Train and Educate Your Staff

Proper training is essential to ensure that your staff can effectively understand the new software. Artera offers dedicated implementation teams and rich customer support to facilitate a smooth transition. Make sure your staff understands the features and benefits of Artera ScheduleCare and how to integrate it into their daily routines.

Communicate with Patients

Many patients may not be aware of the option to schedule appointments online or may be hesitant to try it out. Inform your patients about the new scheduling options available to them through multiple communication channels, such as conversational messaging via text, social media and in-office signage, to educate patients on how to use the online self-scheduling system. Provide clear instructions and encourage feedback to continuously improve the patient experience.

Real-World Examples of Success

Several healthcare providers have successfully implemented Artera ScheduleCare, experiencing significant improvements in patient satisfaction and operational efficiency. Here are some real-world examples:

Increased Online Appointment Booking

Advanced Pain Care saw a 45% increase in online appointment bookings after implementing Artera ScheduleCare. This surge in online scheduling not only improved patient satisfaction but also reduced the administrative burden on front office staff.

Empower Self-Scheduling Processes for Appointments

After implementing 24/7 patient self-scheduling software, one healthcare provider noticed a significant improvement in patient access, with 29% of patients scheduling their appointments after regular business hours. This convenient feature allows patients to book appointments at their own convenience, breaking down barriers to care and ensuring more people can access the services they need, even outside of traditional office hours. Twenty percent of all patients used the online self-scheduling feature.

Optimize Slot Utilization Rates & Boost Revenue

One healthcare provider saw impressive results after implementing our solution, including a 12% increase in appointments booked and $800,000 in additional revenue generated. This growth was further supported by a 3.4% improvement in provider capacity utilization, allowing the organization to serve more patients efficiently while maximizing their operational capabilities.

Get Started with ScheduleCare Today

Artera ScheduleCare isn’t just a scheduling tool; it’s a game-changer for healthcare access and efficiency. Transform how you manage appointments and enhance patient experiences with our innovative technology. To learn more about how Artera ScheduleCare can benefit your organization, check out this page here. 

Ready to get started? Download the ScheduleCare datasheet or talk to our team to learn more.

The post Introducing Artera ScheduleCare, a Patient Self-Scheduling Software appeared first on Artera.

And, they deserve it. 

EVERY PERSON will become a patient at some point in their lifetime – you, me, and the physicians and nurses who will care for us. Our health is the most important part of our being and communication is a critical component to improving care adherence.

So in short: We deserve it. 

Unfortunately, the reality is that many patients still receive BASIC communication from their healthcare provider: robo texts, one-way messages with no personalization, limited response options, and more. 

At Artera, we believe patients deserve BETTER communications, not BASIC.

And if you’re ready to deliver a world-class communication experience to your patients, you’ll want to keep reading.  

Here are nine ways to go beyond basic texting to deliver better conversations and therefore, improve the patient experience and outcomes: 

#1: Go Beyond Basic (One-Way or Two-Way) Texting With Conversational Messaging 

It’s no surprise that more and more consumers are craving the simplicity, ease, and accessibility that texting can offer – and it’s clear healthcare leaders are taking note, as the industry now takes the lead for consumer SMS opt-ins in 2023 (55%). This is a notable increase from last year’s 49% – a 13% growth in healthcare-related opt-ins year over year.  

But the days of basic texting in healthcare are gone. Robo texting, push notifications, and entering “1 to confirm” or replying “Y or N” are a thing of the past. We now know patients not only want to interact with a live human to get their questions answered, if needed, but they also want to text in their own words or emojis and engage in dynamic, real conversations with their care team. 

Basic platforms that only support hard-coded “two-way” basic texting – with no NLU or live staff support – cannot live up to patient expectations today. So, if you know your patients aren’t basic, why would you treat them like they are by using basic texting? Basic patient messaging is robotic, predefined, and quite frankly – archaic. Your staff and your patients deserve an upgrade. 

Artera’s conversational messaging technology helps healthcare providers have better conversations with patients. It allows health systems to automate patient communications using natural language and AI, while also producing personalized interactions that help maintain the human touch – ensuring a beautiful balance between AI and human inclusion.  

Conversational messaging goes well beyond one-way automations and older two-way healthcare texting solutions, providing an experience similar to messaging friends or family – something that patients are looking for. For health systems, Artera reduces call volume and patient outreach with conversational messaging – among a number of other features – such as broadcast messaging, campaign messaging, AI-enabled texting, call-to-text, and language support. 

#2: Think Beyond Appointment Reminders

A good patient communication strategy isn’t just about appointment reminders – it’s about so much more: closing gaps in the patient journey, delivering workflows, and guaranteeing that patients convert. It’s also about automating processes and improving staff efficiency.

Our very own Meg Aranow, Platform Evangelist at Artera and former CIO at Boston Medical Center, believes that there is so much more opportunity to engage with a patient beyond appointment reminders: 

“Making sure patients come in for their visits – and are reminded at an appropriate cadence – is almost table stakes at this point. Now we’re going further and we’re starting to message patients after their visit to make sure that they’re doing the follow-up care, they’re refilling their prescriptions, and more – we can really start to see tangible outcomes if a patient is following through with their care now.” 

That being said, most basic platforms in the market today provide limited functionality – likely just appointment reminders – to reach patients. This not only feels transactional in nature but does nothing to enable deeper connections with your patients. So, why limit your workflow to just appointment reminders? 

The Artera platform goes well beyond just appointment reminders, supporting hundreds of workflows spanning the entire patient journey – everything from referrals to recalls, post-discharge, and more. This enables a more cohesive patient experience, engaging them across the entire care continuum – beyond just a single appointment instance.

#3: Minimize Message Fatigue by Integrating Vendors Across Your Tech Stack

Communication burnout, or “texting fatigue,” is a real thing. We all know how overwhelming digital communication and constant notifications can be – sometimes to the point where reading and responding all just seems like too much at once, so we ignore it. 

According to a 2020 report exploring the effects of information overload and online conversation dynamics, researchers found that “over-exposure to information can suppress the likelihood of response by overloading users.” It’s no wonder the average American has a whopping 47 unread text messages and over 1,600 unopened emails at a given time. 

For healthcare communications alone, this issue has spiraled out of control, with an abundance of technology systems, specialties, and providers who are all competing for attention from the same patients. Our research found that most health systems have over 11 digital health vendors that communicate independently with patients, leaving many patients feeling “over-messaged” and fatigued. 

The real issue here is too many texts from too many numbers and vendors, totally uncoordinated. This is the result of using basic platforms, or closed systems, that do not integrate with other vendors – and are each being managed by various departments within the health system, meaning there is limited-to-no awareness of competing communication workflows or messaging backlogs.

This is where Artera Harmony – our open platform – can deliver a more cohesive experience, orchestrate patient communication by integrating a hospital’s digital vendors, manage communication workflows from multiple stakeholders, and deliver communication to patients in a single unified and cohesive communication thread. This streamlined approach helps minimize message overload and consolidates various channels for personalized care delivery.

#4: Deliver Text Messages via Long Code 

Have you ever received a message from a random number, thought “Oh no, who is this? It’s probably spam,” and then immediately deleted it? We’ve all been there – and you may even be so inclined to go one step further and block the number, thinking you’re doing yourself a favor.

In reality, however, this could’ve very well been your healthcare provider texting you via a basic patient communication platform – one that sends communications from a 5-digit short code, not the hospital’s main line. Without that context, it’s easy to imagine just how many patients view these short-code messages as spam – a common mistake that ultimately lowers response rates significantly (short-code messages: 39.3% response rate).¹ But, as a provider, how will you engage these patients if they don’t know who you are? 

With the Artera platform, communications are sent via long code from the hospital-enabled phone number – a recognizable phone number that the patient may have even saved in their contact list. This not only means texts and calls don’t get ignored but it also improves overall response rates from patients (long code messages: 70.5% response rate).¹ 

#5: Deploy an Omnichannel Strategy 

As a patient, you deserve options, especially in terms of how you communicate with your healthcare provider. Let’s just say you don’t have a cellphone, or maybe you’re just not that into texting and prefer calling or emailing instead. While this may seem shocking to some in today’s world, nearly 1 out of 5 patients use landlines only (i.e. cannot receive text messages.)² This number may very well be more than that, too – in fact, one Artera customer in the Southern U.S. found that 35% of their patients were using landlines only.

Despite a significant portion of patients who use landlines only, some basic platforms only offer text messaging and do not have interactive voice response (IVR). What this means is that you cannot reach those patients with landlines – meaning you cannot reach a significant portion of your patient population. Are you comfortable not reaching these patients? If not, do you have Call Center resources to call those patients manually? 

With Artera, you don’t have to think through these challenges. As a complete omnichannel solution, Artera offers messaging in patients’ preferred channels, including Voice/IVR, email, or text – giving you the ability to reach and engage more patients on their preferred communications channel – even those with landlines.

#6: Personalize Your Messaging As Much as Possible

It’s likely that you’ve received impersonal text messages from a variety of industries before – mass texts that were shared with thousands of other people to try and get you to buy or attend something. And with no personalization or customization, the message just feels dull or spammy – like a robotic, transactional interaction.  

For providers using a basic platform, this is all they have to offer, as the workflows are hard-coded and offer limited customization – versions can not be created for specific patient cohorts, locations, providers, and event types. As a health system, are all of your departments and staff willing to use a unified, standard message for patients? How will you deliver a great experience and increase engagement when each patient receives a standard message regardless of their condition?

Artera offers tremendous, intuitive customization by location, event, provider workflows, and more. This means all of your various departments can create unique messages that resonate best with their unique patient population, leading to greater engagement. In fact, when communications like these are customized to the patient (e.g., patient name, location, and/or provider), there is a 24% increase in patient response rate.⁵ 

#7: Integrate Your Staff for Live Dialogue, When Needed

Imagine this: you’re busy at work and have limited time to look at your phone, but are texting an important question to your provider before an upcoming appointment. You end up getting back, “This line is not monitored.” You have two options: call in, likely wait on hold, and ask your question to staff, or – if you’re tight on time – you just forget about it and hope for the best – something that’s not only frustrating but could potentially be detrimental to your health. 

This is what happens when you use basic platforms that only support hard-coded “two-way” messaging and do not offer live staff support when patient inquiries stray. If patients are not able to seamlessly connect with live staff via text when necessary, it creates more hassle for the patient AND your call center. Think about it: Does your call center or front desk staff even have the resources to handle these extra calls that will come in as a result of unanswered texts? 

With the Artera platform, you get two great options to make this better for your patients. For those that ultimately choose to dial in, if time is of the essence, our call-to text feature can easily transfer them to a text-enabled line for fast response. In fact, one customer using call-to-text decreased call abandonment rates by 25% or nearly 1,000 calls per month. 

This response can be an automated prebuilt conversation or our staff console is available for live staff intervention when necessary – something that is used a tremendous amount. In fact, Artera’s staff console allowed health systems to engage 2.4 million unique patients⁴ via manual messages in a year. Without the console, that’s a minimum of 2.4 million phone calls, which translates to a potential $19M in added expenses (averaging $8-20 per call). 

Even beyond the added efficiencies and cost savings, the staff console helps to keep the “human touch” alive in healthcare, allowing staff to respond in their own words and even emojis.

#8: Speak Your Patients’ Language  

Nothing is more frustrating than needing help and the person who you’re speaking to for help doesn’t understand what you’re trying to say. Unfortunately, this happens all too often in health care – a widespread issue that creates barriers for patients to access the care they need.

According to a 2020 study, 67% of limited English speakers note language as a barrier to accessing care in the U.S., leading to poorer quality and outcomes. Several risk factors manifest in routine communication failures, such as instructions for medication or follow-up care questions.

Basic patient communication platforms that typically only provide limited language capabilities may not be able to reach a provider’s entire diverse population. If your patient population speaks additional languages or may not have English as their primary language, you’ll serve them better by engaging them in their preferred language. This reduces language barriers potentially hindering patients from receiving the care they may need and, therefore, resulting in poorer outcomes. 

With Artera, you can speak your patients’ language. The Artera platform offers extended languages to send communications in 109+ different languages, increasing access to care and the ability to reach patients in their preferred languages. Languages include English, Spanish, Russian, Vietnamese, Korean, Arabic, Chinese, and many of the most common languages spoken in the US. 

#9: Utilize Intelligent Analytics to Make Informed Decisions 

If you’re reading this, your organization is likely increasing its investment in healthcare technology and digital solutions. What this also likely means is developing a greater understanding of how the tools you’re investing in are creating an impact across your organization and if there are opportunities to improve upon. 

Did you know that Approximately 30% of the world’s data volume is generated by the healthcare industry today?

Regardless of your organization’s size or data capabilities, data insights will provide value to your entire organization. And in today’s world, your decisions – especially in regards to the patient experience – should be driven by data. So, what if you don’t have the ability to see any data through your new technology? How do you know if the platform is working? How do you make informed decisions to improve the patient experience? 

That’s the reality of using some basic communication platforms that do not offer analytics capabilities – you DON’T have the ability to see data that can help inform your decisions to ultimately improve the patient experience and retain patients within your system. Without analytics, how can you expect to see what’s working and what isn’t working? How do you know your patients are truly happy with your communications strategy? 

A strong analytics offering gets you the data you need, easily and seamlessly and delivers insights to help you see where improvements may be possible. With Artera, healthcare organizations receive analytics reports and dashboards that elevate reporting capabilities, power unique insights, and improve data value and transparency. You have the flexibility to use common reports that have helped more than 500 customers or you can create your own.  Either way, you’ll have your data, your way.

Our customers have indicated that they love the Analytics dashboards and reports that are available to them: in fact, 100% of enterprise organizations that have Artera Analytics Plus utilize it every month.

Why settle for basic texting, when you can deliver better conversations with Artera? 

Your patients deserve the best, so what are you waiting for? With better conversations comes better connections and even better outcomes. Learn how Artera fuels better conversations, here.

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1. Artera Data evaluating 16+ million patients, 2023
2. 60+ million unique patient records, Artera Database, 2023
3. Artera Data, 12-month average, 2023
4. Artera Data from 940,000-patient health system, 2023

The post 9 Ways to Go Beyond Basic Texting and Deliver Better Conversations  appeared first on Artera.

Fortunately, automated messaging is changing the game in healthcare. With tools like Artera Pulse Outreach, providers can now streamline patient communication, close care gaps and drive better outcomes—all while reducing administrative workloads. This blog will explore key use cases of automated patient messaging, discuss its benefits, and provide insights on how it can revolutionize healthcare practices.

Why Automated Messaging is Essential in Healthcare

Automated messaging offers seamless communication at scale, solving some of the biggest challenges in the healthcare system:

• Inefficient Communication: Relying on manual phone calls or emails often results in missed connections and wasted resources.
• High Manual Effort: Administrative teams spend excessive time reaching out to patients, leading to bottlenecks and burnout.
• Engagement Challenges: Keeping patients informed and engaged can be daunting, especially for hard-to-reach populations.

Automated messaging saves time, improves efficiency and creates more personalized interactions across a variety of healthcare settings. Here are some of the most impactful use cases.

Use Cases for Automated Messaging in Healthcare

1. Care Gap Closure

Open care gaps—like missed screenings or follow-up appointments—can lead to poor health outcomes, higher costs, and strain on healthcare resources. Automated messaging platforms like Artera Pulse Outreach enable providers to bridge these gaps effectively.

Example Use Case from Artera Customer: A large health system used automated workflows to schedule Annual Wellness Visits for Medicare patients. Within two months, they achieved a 20% conversion rate, even targeting populations that were previously unresponsive. The result? Increased compliance with care guidelines and improved patient outcomes.

With dynamic list generation and customizable workflows, automated outreach can significantly improve patient adherence to preventive care measures such as mammograms, colonoscopies, or vaccinations.

2. Pre- and Post-Visit Communication

Automated messaging ensures patients are fully prepared for their visits and follow through with aftercare instructions—both of which are critical for better outcomes.

• Pre-Visit Communication: Before a procedure or appointment, patients can receive reminders, preparation instructions, or even digital forms to fill out in advance.

For example:: “Hi [Patient Name], your appointment for [Procedure] is scheduled on [Date]. Please follow these preparation steps for a smooth procedure.”

• Post-Visit Follow-Ups: After an appointment, automated messages can provide recovery tips, satisfaction surveys, or links to schedule necessary follow-ups.

This approach leads to fewer no-shows, better-prepared patients and improved care experiences.

Example Use Case from Artera Customer: Newton Clinic, a multi-specialty provider in Iowa, automated post-visit follow-up surveys to patients, improving its Google rating from 2.3 to 3.5 stars in four months.

3. Medication Adherence

Non-adherence to medications is a critical issue in healthcare, contributing to poorer outcomes and higher costs. Automated reminders can take the burden off staff and keep patients on track.

Example: Patients managing chronic conditions can receive personalized reminders, such as:

“Time for your next dose of [Medication]. Staying consistent helps improve your results! Contact us if you have questions.”

These reminders ensure continuity of care and reduce risks tied to missed medications.

4. Vaccine Outreach

Proactively reaching out to patients for vaccinations—like flu shots or COVID-19 boosters—boosts compliance and protects population health. By leveraging EMR data, automated messaging tools identify eligible patients and send timely, personalized reminders. Campaign performance can then be tracked to refine future outreach efforts.

5. Chronic Condition Management

Managing chronic conditions like diabetes or hypertension requires consistent monitoring and guidance. Automated messaging can send check-ins, educational content, or prompts for patients to report their vitals. This promotes ongoing engagement and enables care teams to intervene when necessary.

For instance: “Hi [Patient Name], how are your blood sugar levels today? Reply with your latest reading, and we’ll follow up if needed.”

6. Custom Campaigns for Patient Engagement

Healthcare providers can deploy targeted campaigns for specific demographics—whether it’s promoting well-child visits, annual physicals, or early cancer screening programs. Automated platforms like Artera Pulse Outreach allow for dynamic lists and tailored workflows, ensuring maximum reach and impact.

Example Use Case from Artera Customer: Lakeside Community Healthcare sent reminders to parents for back-to-school checkups with a message encouraging them to schedule well-child visits. Example message below:

“School is just around the corner! Schedule a well-child visit to get your kids ready for the year ahead.”

Such campaigns align with both patient needs and organizational goals.

Benefits of Automated Messaging for Healthcare

Automated messaging delivers immense value for both providers and patients:

For Providers:

• Reduces Administrative Burden: By automating routine communication, administrative staff can focus on higher-value tasks.
• Improves Efficiency: Organizations can engage with large patient populations without increasing effort.
• Optimizes Care Outcomes: Timely outreach ensures patients get preventive care, follow-up visits, or prescription refills.
• Data-Driven Insights: Platforms like Artera Pulse Outreach provide analytics to track campaign effectiveness and continuously improve strategies.

For Patients:

• Enhances Engagement: Personalized and timely communication builds trust and keeps patients informed.
• Improves Accessibility: Automated messaging meets patients where they are—on their phones or email—making it easier for them to respond.
• Promotes Better Health: Patients are more likely to follow appointment schedules, medication routines, and care plans.

A Trusted Solution: Artera Pulse Outreach

If you’re ready to elevate your approach to patient communication, Artera Pulse Outreach is a game-changer. This tool offers:

• Flexible Integrations with unlimited data sources, including EMRs, CRMs, and population health platforms.
• Dynamic Workflows for personalized engagement and seamless messaging across various use cases.
• Comprehensive Analytics to track deliverability, patient responses, appointment conversions, and more.
• Set-and-Forget Campaigns to automate outreach on any desired schedule—days, months, or years ahead.

Learn more about Artera Pulse Outreach here.

Elevate Patient Care with Automated Messaging

Automated messaging isn’t just a tool for efficiency—it’s a catalyst for better patient care, improved outcomes, and stronger relationships between healthcare providers and patients. By addressing pain points like inefficient communication, high manual effort, and lack of engagement, healthcare organizations can unlock new levels of performance and impact.

Start your automation journey today with Artera Pulse Outreach and experience the benefits firsthand. Visit our Pulse Outreach page to learn more and take the first step toward modernizing your patient communication.

The post Use Cases for Automated Messaging in Healthcare appeared first on Artera.

What if the solution to these long-standing issues was right within reach? Automated messaging tools are proving to be game-changers, empowering providers to bridge critical healthcare gaps while enhancing patient engagement and outcomes.

This post explores how automated outreach tools – such as Artera Pulse Outreach – can address significant pain points in healthcare delivery and provide practical examples of their impact.

Understanding Common Healthcare Gaps

Healthcare gaps refer to the disconnects that prevent patients from receiving timely, adequate care. These may arise due to a failure to schedule necessary screenings, low rates of patient adherence to medication plans, lack of follow-up after appointments or limited access to healthcare resources.

Such gaps lead to serious consequences, including:

• Poor Health Outcomes – When proactive healthcare measures are overlooked, chronic conditions worsen, and preventable diseases go untreated.
• Overburdened Systems – Emergency care and urgent care settings often bear the brunt of untreated issues, further straining providers’ capacity. Seventy-eight percent of patients have visited a convenient care facility at least three times in the past year.
• Patient Dissatisfaction – A lack of timely interventions damages patient trust and leads to disengagement with the healthcare system.

Frontline staff are overwhelmed, often turning to manual processes like phone calls that require significant time and resources. At scale, these inefficiencies snowball into major operational and financial challenges for organizations working within value-based care models.

This is where automated messaging tools emerge as viable, scalable solutions, enabling providers to send bulk messages and drive patients back into care.

The Role of Automated Messaging in Bridging Care Gaps

Automated messaging tools, such as Artera Pulse Outreach, enable healthcare providers to communicate with patients in a personalized, timely, and efficient manner. From appointment reminders to medication adherence support, these solutions can close gaps at multiple touchpoints in the patient care continuum.

Key Benefits of Automated Messaging Tools

1. Improved Patient Engagement

Patients often require frequent, tailored communication to stay on top of their care plans. Automated outreach delivers consistent, actionable messages designed to engage patients effectively.

Example Use Case: Just like Artera Pulse Outreach enabled a health system to improve completion rates for Annual Wellness Visits by converting 20% of patients, automated tools target high-priority populations and drive meaningful actions.

2. Increased Operational Efficiency

By automating workflows, healthcare systems can reduce staff time spent on repetitive tasks like appointment scheduling or follow-ups. This frees up resources for higher-value activities and eliminates the inefficiencies of manual processes.

3. Enhanced Population Health Strategy

Modern tools integrate directly with electronic medical record (EMR) systems, population health platforms, and CRMs, ensuring providers can connect with patients based on real-time data insights. This results in highly precise targeting for campaigns addressing care gaps.

Core Features of Automated Messaging Tools

To truly transform healthcare delivery, the best messaging tools offer functionality that aligns with the complex needs of healthcare organizations.

Providers using solutions like Artera Pulse Outreach enjoy capabilities such as:

Dynamic Patient Lists – Automatically refreshed lists derived from multiple data sources ensure timely outreach.

• Content Libraries – Extensive workflows for common healthcare needs (e.g., vaccination reminders or medication adherence).
• Customizable Multi-Step Campaigns – Seamlessly guide patients through a conversation to schedule appointments or complete health screenings.
• Real-Time Analytics – Track campaign success, from deliverability rates to scheduled appointments, giving providers actionable insights.

By simplifying patient communication, tools like these empower care teams to proactively address risks and optimize operational performance.

Real-Life Impacts of Automated Messaging

Automated messaging has transformed how healthcare professionals connect with patients, reduce delays in care and improve outcomes. Here are some of the measurable results reported by organizations incorporating these solutions:

Improved Completion Rates for Preventative Care

• 45% completion of Annual Wellness Visits in a $2B+ healthcare system.
• 16% completion of mammography visits within 30 days in a $3B+ healthcare provider.

Example Workflow

Suppose a system needs to close gaps in preventive screenings, such as mammograms.

• A campaign is automatically triggered via EMR data, targeting patients overdue for their screenings.
• Patients receive personalized texts containing scheduling links, FAQs, and direct support contacts.
• Those who respond “No” can be flagged for follow-up, with additional messages tailored to their concerns.

These tools excel at motivating patients to take action, whether it’s attending a routine check-up or adhering to post-surgery medication plans.

Best Practices for Closing Care Gaps via Patient Communication

• Emphasize a visit is zero-cost and important for patient’s health
• Make it as easy as possible for patients to take the desired action and present them with multiple paths to complete
• Anticipate potential patient questions & hesitations by offering a clear overview of the service along with links to additional resources
• Gather valuable data from patients to fuel insights by providing simple surveys to understand what drives decisions

Why Invest in Automated Messaging Tools?

For healthcare providers, the tangible benefits of these tools extend beyond communication. They bridge long-standing barriers to quality care, reduce operational inefficiencies and generate measurable financial returns.

Key Outcomes Include:

• Improved outcomes in value-based contracts.
• Streamlined patient flow within clinical settings.
• Better alignment with population health goals.

When implemented effectively, tools like Pulse Outreach don’t just close care gaps—they actively enhance patient trust and experience, establishing organizations as leaders in proactive healthcare delivery.

Transform Your Patient Engagement Strategy

The future of healthcare lies in connected, proactive systems where patients feel empowered and supported. Automated messaging tools like Artera Pulse Outreach provide a practical, scalable way to achieve this vision while addressing the persistent gaps in care.

Are you ready to modernize your patient engagement approach? Discover how Artera Pulse Outreach can help your organization bridge care gaps, boost patient outcomes and set a new standard for healthcare excellence.

Explore Artera Pulse Outreach Now

The post Bridging Healthcare Gaps with Automated Messaging Tools appeared first on Artera.

With dynamic lists, providers can transform their patient outreach by addressing the inefficiencies and challenges of manual list management, encouraging recurring outreach that automatically refreshes based on data cohorts and imports. In this blog, we’ll uncover why dynamic lists are so important to improving patient outreach and staff efficiency, and how Artera Pulse Outreach exemplifies the potential of such tools.

The Challenge of Manual Lists

Imagine this: It’s November 20. As a staff member, you make a query for all women in your patient base eligible for a mammogram as of today. Here’s what makes a patient eligible: hasn’t had a mammogram in the last 12 months, has turned 65, is older than 65 in the last 12 months, or isn’t scheduled for one in the coming six months. Let’s say today, Jane Smith turned 65 and has not had a mammogram. She’s eligible! If the original campaign went out on November 17, however, Jane wouldn’t have gotten a message. Let’s say you run the query again next Monday. Jane Smith still wouldn’t have made it, since your team manually generates a new list every month.

Then there’s another patient: Tori Martin. Tori received the first outreach and booked a mammogram in six weeks. But next Monday, she receives the same message asking her to schedule a mammogram – despite booking one last week!

Here is the trouble with manual lists – since they aren’t updated automatically, patients either keep receiving the same messages until the team manually updates it, or eligible patients fall through the cracks as messaging gets delayed.

Inefficient Outreach

In the world of patient outreach, time is of the essence. Manual list management often results in delays, as staff are tasked with updating and maintaining static lists. This inefficiency means that patients may not receive timely communications, which can lead to gaps in care. In an era where patient engagement is key to successful health outcomes, these delays can have significant ramifications.

Data Management Challenges

Healthcare providers handle vast amounts of patient data, and managing this data manually can be overwhelming. Manual lists require constant updating to ensure information is current and actionable. This process is not only time-consuming but also prone to human error. Incorrect or outdated information can lead to miscommunications and missed opportunities for patient engagement.

High Staff Workload

The manual management of patient lists contributes to an already heavy workload for healthcare staff. Frontline workers are stretched thin, dedicating hours to tasks that could be automated. This not only leads to burnout but also diverts attention away from more strategic patient care initiatives.

Understanding Dynamic Lists

What Are Dynamic Lists?

Dynamic lists are an innovative solution designed to automate and optimize patient outreach. Unlike static lists, which require manual updates, dynamic lists automatically refresh and update based on predefined criteria, data cohorts and imports. This ensures that the most accurate and relevant information is always available for outreach efforts.

How Do Dynamic Lists Work?

Dynamic lists integrate seamlessly with existing systems, such as electronic medical records (EMR) and customer relationship management (CRM) platforms. They pull data from these sources to continuously update patient lists – all based on criteria you can manage on the backend. This automation allows healthcare providers to focus on delivering timely and personalized communications without the burden of manual list management.

Bridging Gaps with Dynamic Lists

Enhancing Patient Outcomes

Dynamic lists are vital in bridging care gaps, which can lead to improved patient outcomes. By ensuring patients receive timely and relevant communications, healthcare providers can drive preventative care measures and reduce the strain on healthcare systems.

Increasing Efficiency in Healthcare

By adopting dynamic lists, healthcare organizations can significantly increase operational efficiency. Automation reduces manual workload, allowing staff to focus on higher-value tasks and improving overall patient care.

Driving Revenue and Value-Based Care

Dynamic lists contribute to better performance in value-based contracts by boosting patient engagement and adherence to care plans. This adherence translates into improved health outcomes and increased revenue for healthcare providers.

Set and Forget Your Bulk Patient Messaging

Artera Pulse Outreach, a comprehensive tool designed to enhance patient outreach, is a prime example of how dynamic lists can significantly improve your team’s efficiency. With this new product, designed for self-service configuration, you can “set and forget” campaign outreach to your desired patient population with high accuracy, as lists are ingested and refreshed automatically.

Once you query your registry systems, you can maintain an accurate recipient list, as there is a regular pass of data to Artera via SFTP, which supports any cadence (by the hour, day, month or year). With Artera Pulse Outreach, patients who “fall off the list” do not receive subsequent messages, and patients who become eligible between outreaches are automatically added to the list.

With a focus on bridging care gaps and improving patient outcomes, Artera Pulse Outreach empowers healthcare providers to manage their outreach efforts efficiently and effectively.

Other Features of Artera Pulse Outreach

• Automated Bulk Messaging: Leverage automated messaging to reach patients at scale, ensuring timely communications.
• Flexible Integration: Seamlessly integrate with unlimited data sources, including EMR and CRM systems.
• Comprehensive Reporting: Track the effectiveness of outreach campaigns with detailed analytics.
• Personalized Communication: Customize outreach messages to meet the unique needs of each patient group with custom recipient links, images and files.

Whether you want to get patients to schedule the care they need, inform patients of opportunities or general advice, or get patients to engage with specific technologies or programs, Artera Pulse Outreach is the tool you need.

Automated Bulk Messaging is the Future

Dynamic lists are transforming patient outreach – are you taking advantage of this just yet? By automating and optimizing the outreach process, healthcare providers can enhance patient engagement, improve outcomes and streamline operations. Artera Pulse Outreach exemplifies the potential of dynamic lists, offering a powerful tool for healthcare organizations seeking to elevate their outreach efforts.

Want to learn more about Artera Pulse Outreach? Please contact us at sales@artera.io or check out the Artera Pulse Outreach Datasheet.

The post How Dynamic Lists Improve Patient Outreach Efficiency appeared first on Artera.

What’s even more shocking is that three out of five Americans admitted to avoiding an important health screening over the last year – up 20% from 2023, with millennials admitting to this at even higher rates (84%). This trend of declining screenings leads to what we call greater “gaps in care.” 

While closing care gaps has always been—and will continue to be—a vital priority for healthcare providers, it is now more important than ever. Unaddressed care gaps can lead to negative health outcomes, resulting in increased utilization, lower patient satisfaction and higher costs for the U.S. healthcare system. When these gaps escalate, surges in patient demand can deplete healthcare resources, exacerbate chronic conditions and place further strain on an already overburdened system.

By identifying and addressing these gaps, healthcare providers can enhance care coordination, deliver timely interventions and ensure patients receive comprehensive, continuous care. With automated patient messaging, including efforts to automate patient appointment reminders, providers can begin to tackle these care gaps and improve patient outcomes. 

Automated reminders play a crucial role in the patient journey by reducing missed appointments and facilitating better communication with patients.

Challenges in Healthcare Communication and Patient Engagement

Communication is the foundation of modern healthcare, yet traditional methods often fall short due to inefficiencies and misunderstandings. Many healthcare providers still rely on outdated, manual systems, resulting in errors and delays that compromise the necessity of accurate, timely communication.

Inefficient Patient Communication: Patient communication often involves inefficiencies due to manual processes and time-consuming methods like individual phone calls and emails – both of which are vulnerable to human error.

High Manual Workload: The hefty manual workload associated with patient communication places significant strain on administrative staff, who juggle appointment reminders, follow-up calls and rescheduling – just to name a few. Automatic appointment reminders can significantly reduce this burden by providing scheduling capabilities via multiple communication channels and customization options to meet specific practice needs. Patient outreach can easily slip through the cracks when outreach is entirely manual.

Poor Patient Engagement: Successful healthcare and patient outcomes hinge on effective patient engagement. Traditional communication often misses the mark, leaving patients feeling disconnected from their providers, leading to decreased compliance with treatment plans and a lack of proactive health management.

The Benefits of Automated Patient Messaging and Automated Appointment Reminders

Automated patient messaging, including patient appointment reminders, allows providers to manage population health at scale, reduce staff workload and drive conversions of the visits that matter most.

Streamlined Communication: Automation streamlines the communication process by removing manual tasks and enabling the efficient delivery of crucial information, like appointment reminders and health tips, ensuring patients get the message on time and without errors.

Enhanced Patient Engagement: With automated messaging, personalization is the key to keeping patients engaged. Tailored content sent at the right time helps healthcare providers create a stronger bond with their patients, motivating them to take control of their health journey by performing a desired action.

Improved Patient Outcomes: Accurate, timely communication is essential for better patient outcomes. Automated systems keep patients informed about their appointments and follow-up actions, reducing missed appointments and empowering patients to make informed health decisions. Additionally, providers can re-engage lapsed patients with chronic conditions who are highly encouraged to attend annual wellness visits or preventative screenings.

Improved Patient Experience

Effective patient engagement is crucial for delivering a positive patient experience. By leveraging patient appointment reminder software, healthcare providers can enhance patient satisfaction and improve overall care quality. Timely reminders and confirmations help patients feel more connected to their healthcare journey, leading to increased trust and loyalty. Moreover, automated appointment reminders can be tailored to meet individual patient needs, ensuring a personalized experience that sets the tone for a successful appointment. This personalized approach not only makes patients feel valued but also encourages them to be proactive in managing their health, ultimately leading to better health outcomes and a more satisfying healthcare experience.

Maximizing Appointment Attendance

Maximizing appointment attendance is critical for healthcare providers to minimize revenue loss and optimize resource allocation. By implementing automated appointment reminders, providers can significantly reduce no-shows and last-minute cancellations. Multiple reminders can be sent at strategic intervals, ensuring patients stay on track and arrive prepared for their appointments. This not only improves appointment attendance but also enables healthcare providers to allocate resources more efficiently, ultimately leading to better patient outcomes. With fewer missed appointments, healthcare facilities can maintain a more predictable schedule, reduce wait times, and provide timely care to all patients.

Introducing Artera Pulse Outreach

We’ve heard from our customers – and all providers – about just how challenging it can be to keep up with patient outreach and gaps in care. As a result, we recently created a product that can support you in your efforts: Artera Pulse Outreach.

With this latest product, automated patient messaging has never been easier. Artera Pulse Outreach enables providers to send dynamic, recurring patient outreach from any data source (EMR, Pop. Health, CRM and even payers), making flexible, automated bulk patient messaging incredibly easy with just three simple steps. What’s more, Pulse Outreach will support multiple media types, such as static and custom links, as well as PDF and image support.

This new product is designed to reduce manual outreach, improve patient outcomes and is perfect for various workflows like care gap closure, pre and post-visit communication, medication adherence and more.

Artera Pulse Outreach enables customers to “set and forget” bulk messaging on effectively any topic to any desired patient population. Providers can effortlessly coordinate healthcare communication for multiple patient groups through an intuitive workflow setup, helping to close gaps in care, reduce avoidable cancellations and improve patient outcomes.

Additionally, providers have the opportunity to measure results from outreach to appointment using a comprehensive reporting suite that can track everything from response rate, appointment creation, appointment status and more. These insights can be highly impactful, giving your health system conversion rate data and helping you identify opportunities to optimize results.

Automated Patient Messaging: The Artera Impact

While this new product has just launched, Artera has been helping close gaps for years and is a successful partner for guiding patient actions, encouraging greater patient engagement and driving stronger patient outcomes. Here are a few ways Artera has supported our customers through automated patient messaging:

• Hackensack Meridian Health Mammography Campaign: Saw a 45% response rate, leading to 7K appointments scheduled and $2.7M in incremental revenue
• Lakeside Community Healthcare’s Well-Child Campaign: Achieved a 94% success rate, booking 178 well child appointments.
• One enterprise health system experienced a 75% completion of annual wellness visits.

HIPAA Compliant Patient Engagement

Patient engagement software must prioritize HIPAA compliance to safeguard sensitive patient information. By choosing a HIPAA-compliant patient engagement platform, healthcare providers can ensure the secure exchange of patient data and maintain regulatory compliance. Automated appointment reminders, secure messaging, and online check-in features can be integrated with electronic health records (EHRs) and other healthcare systems, streamlining communication and care coordination while maintaining the highest standards of data security. This integration not only enhances the efficiency of healthcare operations but also builds patient trust by ensuring their personal health information is protected.

Amplifying Team Productivity

Healthcare teams can amplify their productivity by automating routine tasks, such as appointment reminders and confirmations. By leveraging patient appointment reminder software, staff can focus on more critical tasks, such as patient care and engagement. Automated reminders can be customized to meet specific needs, including sending multiple messages with to-do lists and detailed information alongside appointment reminders. This not only saves time but also reduces administrative costs associated with manual reminder management, enabling healthcare teams to allocate resources more efficiently and deliver better patient care. By reducing the burden of repetitive tasks, healthcare providers can enhance their overall operational efficiency and improve the quality of care they offer to patients.

Transform Your Pop Health Efforts and Patient Journey

Now more than ever, automated patient messaging has the potential to transform your health system’s population health efforts. As we noted before, gaps in care can lead to missed preventive services, unmanaged chronic diseases, and overall poorer health outcomes. Identifying and addressing these gaps is critical for improving the quality and effectiveness of healthcare.

Automated patient messaging systems play a vital role in closing these gaps by ensuring timely communication, personalized reminders and more consistent, ongoing patient follow-ups, thus promoting better health management and fostering improved patient outcomes. In addition, by automating these tasks, healthcare facilities can free up valuable resources, allowing staff to focus on tasks that require human expertise.

If you want the ability to “set it and forget it” in terms of sending bulk messages to evolving patient populations, Artera Pulse Outreach may be something to explore. To learn more, please go to https://artera.io/pulse-outreach/ or request a demo today.

The post The Importance of Automated Patient Messaging in the Modern Healthcare Journey appeared first on Artera.

The excitement doesn’t stop there, however. In addition to the three new products we launched at Artera Heartbeat’24, we are thrilled to announce two new AI in healthcare products: Artera Staff AI Co-Pilot and Artera Insights AI Co-Pilot. 

These products were unveiled at the event, along with major upgrades to our award-winning patient communications platform, Artera Harmony. These advancements are designed to improve the patient experience, optimize healthcare operations and alleviate administrative burdens.

Exploring Agentic AI & Data Readiness in Healthcare Communications

At Artera Heartbeat’24, Ashu Agte, Chief Technology Officer of Artera, showcased the company’s latest products, while also articulating Artera’s overarching vision for artificial intelligence (AI) and the relationship between data and AI. 

Let’s first talk about the relationship data has with AI. We know that for AI to be successful, it requires a data set to perform pattern recognition. The more data AI can get, the smarter and more accurate it gets. 

When considering Large Language Models (LLMs)—the technology powering generative AI platforms—we realize they significantly streamline our work. These models analyze countless websites, compile all available answers and present the most relevant and confident response to us as consumers.

While LLMs enhance efficiency, they ultimately still rely on internet sources, which can lead to inaccuracies due to outdated pages and misinformation.

Where the AI Industry is Headed: Artera’s AI Vision 

Inaccuracies within AI solutions are a concern for providers, too. Despite significant advancements of AI technologies within healthcare, and approximately 15% of providers reporting they have implemented an AI strategy (up from 5% in 2023), several barriers still impede broader adoption of AI. Along with cost and accuracy challenges, healthcare organizations often cite regulatory and legal concerns as significant hurdles to implementation.

This is why infusing health system data to off the shelf LLMs is a key part of solving your AI strategy and ensuring accurate information is utilized. As Agte points out, a successful AI strategy involves two elements: accurate data, and large amounts of it to be statistically relevant. 

According to Agte, the AI industry is primarily evolving towards two high-level AI products: Virtual Agents, which ultimately make human-like decisions, and Co-Pilots, which help accelerate efficiencies – but with a human making the final decision. At Artera, we are working on both. 

Today, however, we’ll focus on our two new Co-Pilots: 

Artera Staff AI Agent Co-Pilot:

The Artera Staff AI Co-Pilot leverages healthcare conversational data to empower administrative staff in efficiently managing patient communications with greater speed and accuracy. This innovative tool features four key skills designed to enhance patient interactions, accelerate response times and alleviate the administrative workload: 

• Translation: Offers culturally-relevant, real-time translation for inbound patient messages and outbound staff responses using the patient’s preferred language, ensuring that language is never a barrier to receiving care. 
• Predictive Text: Provides real-time text suggestions that enable staff to respond more quickly and accurately to patient inquiries.
• Message Shortening: Assists in rewriting lengthy messages to enhance brevity and clarity, ultimately reducing the total number of messages sent to patients.
• Conversation Summaries: Summarizes patient conversations, making it easier for staff to summarize and document conversation history, including saving in EHR or CRM systems.

Artera Insights AI Agent Co-Pilot:

Inside the Artera platform, Artera Insights AI Co-Pilot is designed to assist healthcare organizations in making data-driven decisions. It analyzes patient engagement data to deliver actionable insights and timely recommendations. Currently available:

• Smart No-Show Reports: Using predictive analytics, Smart No-Show Reports identify patients at-risk for missing appointments, offering healthcare providers the opportunity to intervene, engage and ideally improve care.  

Coming in Q1 2025:

• Smart No-Show Inbox: Enhances the Smart No-Show Reports by visually tagging individuals at risk of no-shows directly within the Inbox.
• Smart No-Show Trigger:  Automate outreach to your at-risk patient appointments leveraging Artera Triggers.
• Next Best Actions: Provides a dashboard inside the Staff Console to surface key insights and suggested follow-up actions.

In addition to the two new AI-driven products, we’re excited to announce a few new enhancements to Artera Harmony, our award-winning patient communications SaaS platform: 

• Flows: Facilitates multi-step conversation sequences while leveraging Natural Language Understanding (NLU) to automate patient engagement. New reusable Message Blocks, a Template Library and Flows reporting are now natively available within Harmony.
• Homepage with Next Best Actions: The Artera homepage features clear “action items” for users, emphasizing conversations that require attention and providing insightful analyses from engagement data.
• Message Categorization: Utilizes machine learning models to categorize patient communications, enabling the creation of innovative reports, advanced inbox filters and new insights on the homepage.
• Native Value Reports: Analytics infrastructure built directly into Artera’s product, putting performance benchmarking, ROI reporting, and greater reporting capabilities at the fingertips of staff users.

Coming in Q1 2025:

• Smart Inbox: An upgraded inbox UI/UX, designed to enable staff to effectively manage larger patient populations.

Embracing AI to Improve Healthcare Operations and Advance Patient Care

As AI agent technologies continue to advance, their integration into healthcare will only grow deeper, enhancing patient care, streamlining operations and enabling data-driven decision-making. Payers and providers alike must adapt and embrace these innovations to remain competitive in the market. By leveraging AI, they can improve efficiency, optimize resources, and ultimately deliver better outcomes, staying ahead in an increasingly tech-driven landscape.

At Artera, we are committed to enhancing our products and services to align with the evolving industry. We hope these two new AI-driven products – as well as Artera Harmony enhancements – will streamline operations to reduce manual work, unleash your staff’s potential and advance your AI strategy. 

The post Unleashing Potential: How Our AI for Healthcare Communication Can Propel Your AI Strategy Forward appeared first on Artera.

During the event, attendees heard from several remarkable speakers, including David Shulkin, the Ninth Secretary of the U.S. Department of Veterans Affairs, and four-time Olympian, cancer survivor and Medalist, Chaunté Lowe.

One of the key highlights of the conference? An exciting opening announcement by our CEO and Co-Founder, Guillaume De Zwirek, where he announced three new products. Let’s dive into his session below.

“Meaningful change takes both passion and perseverance”

Having spent nine years in the industry, we’ve learned that it’s not so simple to break down barriers within patient communications. We’re still learning, iterating and evolving — and while we may not have arrived yet when it comes to our mission of making healthcare #1 in customer service, we are well on our way.

So, what keeps us going? First and foremost, improving the lives of patients. Second, is our customers – they motivate us to be better, to do even more, inspiring us to keep moving forward. Together, we know a brighter view of healthcare is within our reach.

Three New Products Unveiled

At Artera Heartbeat’23, we first announced our next-generation SaaS platform, Artera Harmony, designed to smartly streamline patient communications, minimize message overload and consolidate various channels for personalized care delivery.

This year at Artera Heartbeat’24, we introduced three new products within the Artera Harmony platform, each carefully crafted to further transform your patient communications strategy. Let’s dive into each one.

1. Artera Pulse Outreach: Available in Q4, this product empowers healthcare providers with dynamic, recurring patient outreach from any data source. It’s designed to reduce manual outreach, improve patient outcomes and is perfect for a variety of workflows like care gap closure, pre and post-visit communication, medication adherence and more.
2. Artera Branded Messaging: Also available in Q4, Artera Branded Messaging is the first of its kind, allowing healthcare providers to include their logos, images and information in patient messaging apps, offering a personalized SMS experience to improve engagement and enhance patient trust.
3. Artera Connection Hub (BETA): This innovative suite of interoperability and reporting tools is designed to simplify patient engagement across both Artera and third-party systems. Artera’s sophisticated APIs and comprehensive preferences framework empower healthcare providers to enhance messaging and data management while delivering personalized patient experiences tailored to individual communication preferences.

Innovation Continues: These New Products Are Just the Beginning

We’re proud to say our product line has advanced far beyond where we initially started, and we’re incredibly excited to unveil these new products with you all. It won’t stop here, however — we’re continuing to evolve, analyzing customer data and classifying inbound and outbound messages to determine the intent of all communication. These insights will only continue to expand our platform’s capabilities over time, powering a new suite of tools and features to take your patient communications to a whole new level. Stay tuned for more product updates – coming soon!

While we’re excited to unveil these new products, the conference wasn’t just about product launches and inspiring speeches. Artera Heartbeat’24 attendees had diverse experiences, including educational workshops, hands-on product training, best practices from power users and a handful of networking opportunities. The presence of third-party HIT vendors in the Marketplace lounge added an extra layer of innovation to the event.

The success of Artera Heartbeat’24 reflects our commitment to our customers and our shared mission to advance the future of patient communications. Stay tuned for more updates on these innovative products, or visit www.artera.io for additional information.

For more insights from the Artera Heartbeat’24 conference, visit https://heartbeat.artera.io/ or check out our latest blog “The Top 5 Themes from Artera Heartbeat’24.”

The post Announced at Artera Heartbeat’24: Three Exciting New Products You Don’t Want to Miss appeared first on Artera.