Product Datasheets – Artera

Transform the Patient Experience with AI Co-Pilots

Taylor Gasdia — Wed, 15 Oct 2025 23:29:57 +0000

For organizations embarking on their AI journey, our Co-Pilots offer an ideal starting point. Over 100 healthcare providers already leverage these features to elevate both patient and staff experiences.

Artera’s AI-Powered Staff Console, featuring the Staff Co-Pilot and Insights Co-Pilot, equips healthcare staff with tools to build multi-step communication workflows, respond to patient inquiries faster and harness actionable insights from engagement data.

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Scale AI at Your Pace with Artera

Taylor Gasdia — Wed, 08 Oct 2025 14:59:47 +0000

Artera provides a flexible suite of AI solutions to enhance patient communication and streamline healthcare operations. Depending on where you are in your journey, start with one option or leverage all three — whatever fits your needs.

Here are our solutions:

Harmony Co-Pilots: Our AI Co-Pilots help staff respond faster and more accurately to patient inquiries with automatic translation, message shortening, conversation summaries and much more.
Flows Agents: Intelligent, rules-based AI assistants designed to streamline workflows, enhance efficiency, and improve patient interactions, powered by Natural Language Processing.
AI Agents: Autonomous agents (voice and text) that streamline operations and support decision-making.

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Supercharge Your Staff with AI-Powered Flows Agents

Taylor Gasdia — Thu, 21 Aug 2025 16:17:45 +0000

Artera’s Flows Agents are intelligent, rules-based virtual agents that streamline workflows, enhance efficiency and improve patient interactions, powered by Natural Language Processing. Your staff remains in control, making the final decisions, while Flows Agents handle execution — automating routine tasks or complex multi-day workflows.

Learn how hundreds of healthcare providers are utilizing Flows Agents to automate millions of patient communications across a variety of use cases including billing, test results, care gap closure and many more…

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About Artera: Transform the Patient Experience with AI Agents

Taylor Gasdia — Mon, 14 Jul 2025 15:03:51 +0000

Artera’s AI-powered virtual agents transform patient experience by enhancing every stage of the care journey, including scheduling, intake, billing, post-visit care and hundreds of others workflows. Trusted by over 1,000 healthcare organizations, including federal agencies, Artera seamlessly integrates with your existing systems to streamline operations, improve patient access and deliver a personalized experience.

Learn how the platform’s comprehensive solutions, powered by Artera Harmony, automate workflows, reduce staff workload and boost engagement rates to over 70%. With robust security measures and flexible AI deployment options, Artera empowers healthcare providers to deliver exceptional, secure and efficient patient experiences across the entire care journey.

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Artera Government Solutions

Taylor Gasdia — Fri, 04 Apr 2025 14:41:40 +0000

Artera Government Solutions (AGS), an Artera Business Unit, is the leading provider of patient communication technology to federal agencies. Artera is used across the Department of Veterans Affairs and Department of Defense, as well as by nearly half of all Indian Health Service sites.

Discover how Artera Government Solutions is transforming patient communication. Download the datasheet to explore our innovative tools, powerful AI agents, and real-world use cases that drive better outcomes.

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Deliver a Branded, Personalized SMS Experience

Taylor Gasdia — Mon, 25 Nov 2024 21:28:05 +0000

Artera Branded Messaging revolutionizes patient communication by delivering a personalized and secure SMS experience through branded, interactive texting features. Designed for healthcare providers, this innovative solution integrates logos, images, and verified sender details into patients’ native messaging apps, fostering trust and boosting engagement. Key features include custom branding, link previews, in-message engagement elements, end-to-end encryption, and delivery/read receipts, ensuring secure and effective communication. By enabling department-specific branding and seamless messaging even without cell reception, it enhances response rates, improves patient satisfaction, and drives greater ROI on digital investments. Artera Branded Messaging addresses the critical need for personalized and efficient communication, empowering providers to improve patient loyalty and optimize engagement outcomes. Learn more in the datasheet.

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Artera Care Navigator: An Integrated Solution for Clinical and Post-Discharge Communication

Taylor Gasdia — Tue, 29 Oct 2024 20:13:42 +0000

Post-discharge communications play a critical role in a patient’s healthcare journey, ensuring they continue to recover effectively after being discharged by their care team. For many hospitals, post-discharge engagement is limited to a nurse phone call, which is manual, difficult to staff, and worst of all, ineffective at reaching patients.

As a result, patients slip through the cracks, leading to problematic health outcomes, increased readmissions, lower HCAHPS scores, and financial penalties. With an average 15 percent readmission rate, U.S. hospitals contribute to an estimated $26 billion annual cost for Medicare.

To bridge the gap between hospital and follow-up care, Artera Care Navigator offers a flexible solution designed to improve clinical workflows for nurses and care coordinators, enhance patient outcomes, reduce readmissions, and streamline follow-up communications.

Ready to revolutionize your patient care? Download our datasheet to discover how Artera Care Navigator can make a difference in your healthcare organization.

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Set and Forget Your Bulk Patient Messaging

Taylor Gasdia — Thu, 24 Oct 2024 15:17:16 +0000

Closing care gaps is a critical focus for healthcare providers, as open gaps can lead to negative health outcomes, increased utilization, lower patient satisfaction, and higher costs for the U.S. healthcare system. Unaddressed gaps can exacerbate chronic conditions and overburden an already strained system. To tackle this challenge, healthcare organizations must implement strategies that bridge care gaps at scale through personalized, timely, and automated patient communications. Manual, phone-based outreach is no longer sufficient for achieving population health goals, as frontline staff face overwhelming demands.

Introducing Artera Pulse Outreach, a tool that allows healthcare providers to drive dynamic, recurring patient outreach from any data source. Our highly flexible solution enables your team to reduce staff time spent on manual patient outreach while improving patient care. Download the datasheet below to discover how Pulse Outreach can elevate your patient engagement strategy through bulk patient messaging.

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Create Value Through the Patient Journey

Taylor Gasdia — Wed, 02 Oct 2024 15:29:20 +0000

Discover how Artera empowers healthcare organizations to create value at every step of the patient journey by offering unparalleled flexibility and choice. Our products and features are designed to cover everything from acquisition and onboarding to referrals and loyalty, allowing for a comprehensive and tailored approach to patient care. Whether you’re looking to integrate with your existing systems or leverage our extensive network of HIT partners through the Artera Marketplace, Artera provides the tools and expertise to enhance every step of the patient journey. Learn more in the datasheet below.

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Built to Work Together: Artera AI Agents & Athena

Taylor Gasdia — Tue, 17 Sep 2024 01:30:33 +0000

Artera is trusted by Athena customers nationwide, reaching nearly 1.5 million unique Athena patients and facilitating 7.7 million appointments annually. Our AI Agents and AI-powered patient communications platform can help organizations decrease no-shows, reduce call volume, and fill more appointment slots effectively. In fact, Athena users already leverage Artera to recover an average of 34% of no-shows and save over 260 staff hours weekly.

Want to learn more about how your organization can achieve similar success?

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A Holistic Solution for Online Self-Scheduling, Digital Intake and Payments

Taylor Gasdia — Wed, 21 Aug 2024 22:46:47 +0000

Artera Harmony seamlessly unifies online self-scheduling and digital intake & payments – including insurance verification and pre-visit payments – into one communication thread. Provide visibility across the patient journey and save time for your front desk and collections staff. Learn how in our datasheet.

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Artera ScheduleCare

Taylor Gasdia — Fri, 21 Jun 2024 17:32:28 +0000

Meet Artera ScheduleCare, the ultimate solution for modern, online healthcare scheduling. Simplify and automate your scheduling process with a seamless, consumer-like experience to acquire and retain more patients, increase operational efficiency, and gain enhanced interoperability with your EHR. Say goodbye to the frustrations of phone-based manual scheduling and hello to efficient, automated, and hassle-free self-scheduling for your patients.

Key Benefits for Your Practice:

Gain Operational Efficiency
Boost Revenue
Increase Conversion Rates
Optimize Slot Utilization

Learn more in the Artera ScheduleCare datasheet below.

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